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User Agreement & Privacy Policy
Pilosoft Service AGREEMENT |
INTERNET ACCESS
Use: Customer agrees to the terms and conditions in this agreement at the time they first order or use the Pilosoft Inc. Service. Use of this account is strictly for the customer and is not for resale. Use of this account to violate the security of any computer network, crack passwords or security codes, transfer or store illegal material, or engage in any illegal activity is prohibited. The customer assumes all responsibilities for ensuring legal use of the computer systems. Pilosoft Inc. may cancel the customers account at any time. Customer understands that Pilosoft Inc may use technical means (including email filtering) to maintain acceptable performance of its network and servers.
Billing:The customer is responsible for all billing for the account registered in accordance with the terms of their credit card agreement. Invoiced customers are required to pay in advance of the service term provided. The set-up fees and first payment period will be billed upon installation of the circuit by the Local Telephone Carrier. Customer will be billed monthly at the beginning of each payment term and every term thereafter which will become their regular billing date until the account is canceled in writing by the customer (see Cancellation). The start-up fee (if any) is not refundable. The customer may cancel at any time, providing 30-day advance notice, (see Cancellation) but is responsible for the current months billing, any outstanding balance. Any returned billing or late payment will result in a late fee based on the current price schedule or cancellation of the customer's account. All accounts suspended for non-payment are subject to a re-activation fee. Pilosoft Inc. is not responsible for any disputed charges beyond 90 days from the date of the charge. Customers will be assigned an Pilosoft email account which will be used for all notifications, invoices, correspondence, and communications from Pilosoft Inc.
At no case refunds will be given for the service provided PRIOR to cancellation notice
Term: This contract is on a month-to-month basis and automatically renews each month unless the customer notifies Pilosoft Inc. of their intent to cancel service.
Customer's Responsibilities: The customer is responsible for providing all equipment and software necessary for use of the account except for those items purchased from Pilosoft Inc. Customer shall undertake any and all expense necessary to prepare their computer for use with Pilosoft Inc. Service and shall be responsible for all costs associated with the operation and maintenance of their equipment and software. Current laws of the United States and the State of California apply to this agreement. DSL service shares the end user's current telephone line and service. It will be the end user's sole responsibility to maintain the phone line and original phone number in continuous working order with the local phone company in order to receive DSL services. Disconnected telephone service, or moving does not relieve the end-user of monthly service fees, contractual obligations and termination fees (see Cancellation).
Technical Support: It is the end user.s responsibility to initiate and be available for technical support during hours of operation. Pilosoft Inc. will not be held responsible for outages that are not reported by the end user to Pilosoft Inc. or circumstances where the end user is not available to help troubleshoot the connection or computer setup. Customer may be required to connect their DSL modem directly to one PC for support purposes. On-site technical support is not provided.
Customer shall not do any of the following or permit any user of their account to do any of the following:
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post or transmit any illegal information of any kind, including and without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national, or international law, including without limitation the U.S. export control laws and regulations
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post or transmit any information or software which contains a virus, worm, or other harmful component
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attempt to cause damage or harm to any person or device on the Internet
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upload, post, publish, reproduce, distribute, or participate in the transfer or sale, or in any way exploit any information, software, or other material obtained thorough the Internet which is Protected by Copyright or other proprietary rights of derivative works with respect thereto, without obtaining written permission of the copyright owner or negotiator.
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use the Internet in violation or contravention of the Telecommunications Act of 1996 or any other applicable law, regulation, order, or other government directive, or abuse or fraudulently use the Internet in any way not specifically set forth in this agreement.
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restrict or inhibit any other user from using Pilosoft Inc. Service and/or the Internet. This includes bulk email or postings referred to as spam.
Pricing: Pricing is based on the current price list published by Pilosoft Inc. Prices may be changed at any time with 60-day advance notice to customer.
Hold Harmless: The Customer agrees to hold Pilosoft Inc. harmless from any losses or damage that may occur from use of this account. The Customer understands that the Internet contains material which may be offensive to some people and accesses such material at their own risk.
Limited Warranty: No warranty is made by Pilosoft Inc. regarding bandwidth, service availability or any information, services or products provided through this Internet. Any liability is limited to the current month's service payment.
Arbitration: Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration in accordance with the Uniform Rules for Better Business Bureau Arbitration, and the judgment upon the award rendered by the Arbitrator(s) may be entered in any Court having jurisdiction thereof.
Pilosoft Inc. and its affiliates, along with any parties from whom Pilosoft Inc. obtains network services (collectively, Pilosoft Inc.) exercises no control whatsoever over the content of the information passing through Pilosoft Inc. network. Pilosoft Inc. makes no warranties of any kind, whether express or implied, for the content of the information passing through its network. Use of any information obtained via the Pilosoft Inc. network is at Customer's own risk or the risk of Customer's affiliates and customers. Pilosoft Inc. specifically denies any responsibility for the accuracy or quality of information obtained through its Service.
I ACKNOWLEDGE THAT I HAVE READ AND FULLY UNDERSTAND ALL OF THE TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT AND THAT I, AND ANY PERSON USING ANY SERVICES OR FACILITIES PROVIDED BY PILOSOFT INC. TO ME HEREUNDER, AGREE TO ABIDE BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.
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